- OperatorEngage Entertainment Group Inc.
- Established2008
- Games80+ titles
- SoftwareBetSoft, Pragmatic Play, Vivo Gaming
1. General terms and acceptance
These Terms & Conditions form a legal agreement between you and 7spins Casino in relation to your use of the website and its services. They apply to website visitors, registered account holders and anyone who takes part in games, promotions or other activities made available through the website. If you do not agree with these terms, you must not use the website or open an account.
Additional terms may apply to specific games, payment methods, promotional offers, competitions or other services. Those terms will be shown or made available when relevant and should be read before you participate. If an additional term conflicts with these general terms, the specific term will apply to the relevant service to the extent of that conflict.
You are responsible for checking this page regularly. 7spins Casino may update these terms when reasonably necessary, including to reflect changes to the website, services, technology, legal requirements or operational procedures. Updated terms will apply from the date they are published, unless a different effective date is stated. Continued use of the website after an update means that you accept the revised terms.
Eligibility and lawful use
You must only use the website if you are legally permitted to do so in your location. You are responsible for understanding and complying with all laws that apply to you, including laws concerning online gambling, account registration, payments, taxation and the use of the internet. Access may not be available in every location, and 7spins Casino may restrict or refuse access where required by law or internal procedures.
- You must meet the applicable minimum legal age before opening an account or using any gambling service.
- You must provide truthful, complete and current information when registering or responding to verification requests.
- You must not use the website if you are prohibited from gambling or if another person has asked you to gamble on their behalf.
- You must not use the website for unlawful purposes, fraud, money laundering, collusion or any other dishonest activity.
- You must not allow another person to use your account or access the website through your account details.
2. Accounts, verification and security
Some services require you to create a personal account. You may generally hold only one account unless 7spins Casino has expressly approved an additional account in writing or through an authorised process. Accounts are personal and must not be sold, transferred, shared or used for the benefit of another person.
You are responsible for keeping your username, password, authentication information and other account details confidential. Choose a strong password, avoid reusing it on other websites and log out after using a shared device. If you believe that your account has been accessed without permission, notify 7spins Casino through the support options displayed on the website as soon as possible.
To protect players and meet applicable obligations, 7spins Casino may request information or documents to verify your identity, age, address, source of funds, payment method or account activity. Verification may be required before certain services can be used or before a transaction can be completed. Information must be accurate, readable and valid. If requested information is not supplied within a reasonable period, access to an account or transaction may be restricted.
You must not create an account using false information, impersonate another person, interfere with verification controls or attempt to bypass a restriction. 7spins Casino may review accounts and activity where it reasonably suspects a breach of these terms, unlawful conduct, fraud, misuse of a promotion or a risk to the security of the website.
Suspension and closure
An account may be suspended, restricted or closed where this is necessary to protect the account holder, other players, the website or the integrity of the services. This may include suspected fraud, duplicate accounts, prohibited use, failed verification, chargeback activity, breach of promotional rules or a legal or regulatory requirement. Where appropriate, 7spins Casino may explain the reason for a restriction, although information may be withheld where disclosure could compromise security, an investigation or a legal obligation.
You may ask to close your account at any time by using the account tools or support channels made available on the website. Account closure does not remove obligations that arose before closure. Any remaining balance or transaction will be handled in accordance with the applicable payment, verification and legal requirements.
3. Deposits, withdrawals and games
Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must not use a payment instrument belonging to another person without proper authority. Available payment methods, minimum or maximum amounts, processing conditions and any applicable fees will be shown on the website or during the relevant transaction. Payment providers may apply their own terms, fees or security checks.
You should check all transaction details before confirming a deposit or withdrawal. A transaction may be delayed, declined or reversed where information is incomplete, a payment is not authorised, verification is outstanding, technical problems occur or the transaction creates a security or compliance concern. 7spins Casino does not control the systems operated by banks, card providers or other payment services and cannot guarantee their availability.
Withdrawals may be subject to account verification, payment method checks and other reasonable procedures. You may be asked to return funds through an approved method or to provide further information before a withdrawal is processed. You remain responsible for ensuring that the details supplied for a withdrawal are correct. 7spins Casino is not responsible for a payment sent to incorrect details supplied by you, except where applicable law provides otherwise.
Games and technical issues
Game rules, available markets, stakes, outcomes and other conditions are displayed within the relevant game or service. You should understand those rules before playing. The result recorded by the website's systems will normally be treated as final, subject to review where there is an obvious error, technical failure, suspected interference or another valid reason to investigate the result.
If a game or transaction is affected by a material technical error, software fault, communications failure or other malfunction, 7spins Casino may take reasonable steps to correct the error. This may include cancelling an affected transaction or correcting an obvious mistake. If you notice an error, stop using the affected service and report it through the support options shown on the website.
- Do not use automated systems, bots, scripts, scraping tools or software designed to interfere with the website.
- Do not exploit a bug, error, pricing mistake or technical weakness for an unfair advantage.
- Do not collude with another person or use multiple accounts to manipulate a game or offer.
- Do not attempt to reverse a valid payment or make a false payment dispute.
- Keep records of your transactions and review your account activity regularly.
4. Promotions, responsible gambling and general provisions
Promotions and offers
Promotions are subject to the specific terms displayed with the relevant offer. These may include eligibility requirements, an activation process, a qualifying period, wagering or playthrough conditions, game restrictions, withdrawal conditions and limits on participation. You should read the full promotional terms before opting in or using an offer.
Unless the promotional terms say otherwise, offers are intended for one person, one account and one household. 7spins Casino may refuse, withdraw or amend an offer where there is suspected misuse, an error, duplicate participation, fraudulent conduct or a breach of the promotional terms. A promotion may be withdrawn or changed where reasonably necessary, subject to applicable law and any rights that cannot legally be excluded.
Responsible gambling
Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, set a budget before you play and avoid chasing losses. Take regular breaks and do not gamble when you are distressed, under the influence of alcohol or drugs, or unable to make clear decisions.
Account tools and support options may be available to help you manage your play. These can include deposit or spending controls, time reminders, activity information, breaks and account closure. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate professional or recognised gambling support service in your area.
Privacy, website use and liability
Personal information is handled in accordance with the applicable privacy information published on the website. By using the website, you acknowledge that online services may be affected by maintenance, outages, internet limitations, device compatibility issues, malicious activity or other events outside reasonable control. You are responsible for using suitable equipment, security software and an internet connection.
To the extent permitted by law, 7spins Casino is not responsible for loss caused by your failure to keep account details secure, your misuse of the website, interruptions outside reasonable control or information that you supplied incorrectly. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law.
Questions and complaints
If you have a question, transaction concern or complaint, review the help and support information available on the website and use the listed contact or complaint process. Provide enough information for the matter to be reviewed, such as the relevant account or transaction details, dates and a clear description of the issue. Do not send passwords or unnecessary sensitive information. Matters will be considered in accordance with the applicable procedures and legal requirements.
If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law. A failure to enforce a provision on one occasion does not waive the right to enforce it later. These terms, together with any applicable additional terms and website policies, govern your use of 7spins Casino unless a different arrangement is required by applicable law.
