Responsible Gaming

Gamble for entertainment

Gambling should be treated as entertainment, not as a way to make money, solve financial problems or recover losses. Casino games are based on chance, and there is no guaranteed strategy, system or pattern that can ensure a win. Outcomes are independent, so previous results do not determine what happens next. A losing run does not make a win due, and a previous win does not mean another win is likely.

Before you play, decide how much time and money you can comfortably spend. Your gambling budget should come from disposable income after essential expenses such as rent, mortgage payments, bills, food, transport and other commitments have been covered. Never use money set aside for necessities, savings, debt repayments or emergencies. If gambling would make it harder to meet your regular commitments, do not play.

• Set a spending limit before you start and keep to it.
• Set a time limit and take regular breaks away from the screen.
• Do not chase losses by increasing your bets or playing for longer.
• Do not borrow money, use credit intended for other purposes or sell possessions to gamble.
• Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
• Remember that a win is not a reason to increase your budget for future sessions.
• Keep gambling separate from essential household spending and financial commitments.
• Do not gamble to escape difficult emotions, boredom, loneliness or financial pressure.

It is important to understand the risks before you play. Read the information provided about a game, including its rules, features and any applicable conditions. If you are unsure about how a game works, do not play until you have made an informed decision. You should only use gambling services where permitted by law and must meet the legal age requirement that applies to you.

A simple pre-play check

Ask yourself whether you can afford the amount you plan to spend, whether you can stop when you planned to stop and whether gambling fits comfortably into your day. Consider whether you are playing because you want entertainment or because you feel pressure to win money. If the answer to any of these questions is no, postpone play or take a break. A short pause can help you make a decision without pressure.

Tools to help you stay in control

Depending on the services and controls available to your account, you may be able to use features designed to support safer gambling. These can include deposit limits, spending limits, session or time reminders, temporary account breaks, cooling-off periods and account self-exclusion. Availability, setup requirements and how a control operates may depend on the service, applicable law and your account status.

A limit works best when it is chosen before gambling begins. Consider setting a daily, weekly or monthly amount that reflects your personal budget. A time reminder can help you notice how long you have been playing, particularly when games are fast-moving or available around the clock. Treat these controls as part of your normal gambling plan rather than waiting until you feel unable to stop.

Taking a break

If you want to pause gambling, use any available cooling-off or temporary break option through your account. During a break, do not create another account or use another person’s account to continue playing. If you need a longer-term solution, ask about self-exclusion or account closure through the support option shown on the website. A self-exclusion request should be taken seriously, and you should not attempt to bypass it.

Keep your account personal

Your account should be used only by you. Do not share your login details, payment access or account with another person. Keeping your account private can help you monitor your activity and maintain control over your spending. If you believe someone else has accessed your account, stop using it and follow the account security instructions available on the website.

Controls are helpful, but they are not a replacement for personal responsibility or professional support. If you have tried to set limits and still find it difficult to stop, take a complete break and seek assistance. You can use the support channel available through the website to ask about the responsible gaming options that apply to your account.

Recognising when gambling may be causing harm

Gambling-related harm can develop gradually. A person may initially gamble occasionally and within budget, then begin spending more time or money than planned. Warning signs can affect finances, relationships, work, study, health and emotional wellbeing. You do not need to wait for a serious crisis before asking for help. Acting early can make it easier to regain control and reduce the effect gambling has on your life.

• Spending more money or time gambling than you intended.
• Trying to cut back or stop but finding that you cannot.
• Chasing losses or believing that a large win is needed to fix financial problems.
• Gambling with money needed for bills, food, rent, loan repayments or other essentials.
• Borrowing money, hiding transactions or being dishonest about gambling activity.
• Feeling restless, irritable or anxious when you are not gambling.
• Thinking about gambling during work, study, family time or other important activities.
• Missing work, appointments, sleep or personal responsibilities because of gambling.
• Gambling to escape sadness, stress, loneliness, boredom or other difficult feelings.
• Experiencing arguments or relationship problems because of gambling.
• Feeling shame, guilt, hopelessness or distress after gambling.
• Selling possessions or using credit to continue playing.

If any of these signs sound familiar, stop and review your gambling. Close the game, avoid making another deposit and take a break. Speak openly with someone you trust, such as a family member, friend, doctor or counsellor. Support is available, and asking for help is a practical step rather than a failure.

A short self-check

Consider whether gambling has affected your budget, mood, sleep, relationships or responsibilities during the past few weeks. Think about whether you have concealed gambling, returned to win back money or felt unable to stop. If you are concerned about your answers, seek independent help and consider using a break, self-exclusion or account closure option. You can also review your bank activity and gambling history to understand the effect of your play more clearly.

Friends and family may notice changes before the person who is gambling does. Concerns about secrecy, financial pressure, mood changes or missed responsibilities should be taken seriously. A calm and respectful conversation can be a useful first step, but professional guidance may also be appropriate.

Support for Australian players

If gambling is becoming difficult to control, confidential support is available in Australia. You can contact a qualified gambling counsellor, speak with your GP or seek assistance through Gambling Help Online and the gambling support service available in your state or territory. These services can provide information, counselling and practical guidance for people who gamble, as well as family members and friends affected by someone else’s gambling.

You may also wish to speak with a financial counsellor if gambling has affected your finances. A financial counsellor can help you understand your position, prioritise essential expenses and consider suitable steps for managing debts. If gambling is affecting your mental health, a doctor or mental health professional can help with stress, anxiety, depression or other concerns.

If you feel at immediate risk of harming yourself or someone else, or you are unable to stay safe, contact emergency services or an urgent crisis service in your area. Your safety comes first. Do not continue gambling while you are in severe distress. If you are supporting someone in crisis, encourage them to seek urgent professional assistance and do not leave them alone if doing so may place them at risk.

Support from people close to you

Family and friends can be affected by gambling harm. If you are concerned about someone, choose a calm time to talk, describe what you have noticed and avoid blame. Encourage them to seek professional support, but do not take on responsibility for controlling their gambling yourself. Protect shared finances where appropriate, and seek independent advice if money, safety or family wellbeing is at risk.

When contacting 7spins Casino about responsible gaming, use the support option displayed on the website or within your account. You can ask about the responsible gaming controls available to you, account breaks, self-exclusion and account closure. Do not send unnecessary personal or financial information through an unsecured channel. Support from the website is not a substitute for independent counselling or urgent assistance.

Our commitment to safer gambling

7spins Casino provides responsible gaming information so players can make informed decisions about gambling. We support the use of reasonable limits, breaks and account controls, and we encourage players to act early if gambling no longer feels affordable or enjoyable. Responsible gaming is a shared responsibility between the player, the service provider and the wider support network.

We do not present gambling as a guaranteed source of income or a way to resolve financial difficulty. We encourage clear information, personal limits and decisions made without pressure. Promotional messages, where applicable, should not be treated as a reason to gamble beyond your budget or as a solution to gambling-related losses. You should always consider whether any offer or game is suitable for your circumstances before participating.

Review your gambling regularly and be honest about its effect on your time, finances, mood and relationships. If your circumstances change, reduce your gambling budget or stop altogether. Taking a break is a sensible choice whenever gambling no longer feels comfortable or controlled.

1. Decide your budget and time limit before playing.
2. Keep gambling money separate from essential expenses.
3. Take breaks and stop when your planned limit is reached.
4. Never chase losses or gamble to escape difficult emotions.
5. Use account limits, cooling-off periods or self-exclusion where appropriate.
6. Talk to someone you trust if gambling is affecting your life.
7. Seek professional support early rather than waiting for the situation to worsen.

This page is general information and does not replace professional financial, legal, medical or counselling advice. Requirements and available support may change, and you are responsible for following the laws that apply to you. If you have questions about account controls or safer gambling options, use the support channel available on the 7spins Casino website.